Privacy Policy
At qoralentisav, we are committed to protecting your privacy and handling your personal information responsibly in accordance with Australian Privacy Principles and applicable privacy laws.
Last updated: September 27, 2025
Information We Collect
Personal Information
We collect personal information that you provide directly to us when using our services:
- Contact details including name, email address, phone number, and postal address
- Financial information relevant to providing planning services
- Communication preferences and service-related feedback
How We Use Your Information
We use your personal information for the following purposes:
- Providing financial planning services and ongoing support
- Communicating with you about your account and our services
- Improving our services and developing new features
- Complying with legal and regulatory requirements
Legal Basis for Processing
We process your personal information based on several legal grounds:
Primary Legal Basis: We process your data on the basis of consent and legitimate business interest in providing financial services.
How We Share Information
We may share your information in limited circumstances:
- With service providers who assist in delivering our services
- When required by law or to comply with legal processes
- With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction.
Your Privacy Rights
Under Australian privacy law, you have several important rights:
- Right to access your personal information we hold
- Right to request correction of inaccurate information
- Right to request deletion of your personal information
- Right to restrict processing in certain circumstances
- Right to lodge a complaint with the Privacy Commissioner
Cookies and Tracking
We use cookies and similar technologies to enhance your website experience and analyze usage patterns.
For detailed information, please review our separate Cookie Policy. Cookie Policy
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.
Children's Privacy
Our services are designed for adults and we do not knowingly collect personal information from children.
18+ only
Changes to This Policy
We may update this privacy policy periodically. We will notify you of significant changes through our website or direct communication.
Contact Information
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us.